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Hours

• Fall/Spring Semester: Monday-Friday, 7 a.m.-4:30 p.m.
• Winter/Summer: Monday-Friday, 7 a.m.-4:30 p.m.

For Routine Work Request

• The Physical Plant Work Request link is unavailable Thursday 10/20/22. Please call in requests to the Service Center between 7 a.m. and 4:30 p.m. at 410-677-3097. We will resume accepting online work requests at 7 a.m. Friday 10/21/22. For emergencies after hours, please contact University Police at 410-543-6222. Thank you! Please or call 410-677-3097

For Emergency Requests

Please call in all emergency requests to the Physical Plant Service Center at 410-677-3097 during the hours listed above. For emergencies after hours, nights and weekends, please call University Police at 410-543-6222. Emergency personnel will be dispatched. Examples of emergencies are:

• Smoke or gas smell
• Flooding or overflowing toilets or sinks
• Safety or trip hazards such as ice or fallen trees or tree limbs
• Electrical power outages
• Person trapped in an elevator

Work Order Exceptions

Sometimes the work needed requires a different mode of request instead of the online work request. Exceptions include:

• Event-Related Requests: Submit online workorder to (410-548-3344)
• Bed Lofting: Contact University Housing (410-543-6040)
• Cable TV or Telephone Repairs: Contact IT (410-677-5454) or enter at JIRA Ticket at 
• Door Lock Access: Contact IT (410-677-5454) or enter at JIRA Ticket at 
• Vending Machine Issues: Contact University Dining Services at 410-543-6105

• Washer and Dryers in Residence Halls : Our washer/dryers are serviced by an outside vendor. To report a concern call 1-800-832-6193 or an email to service@fmblaundry.com. Please include your residence hall, room, and describe the presenting issue.

For questions concerning the Physical Plant Service Center, please contact Nancy Birch, Service Center Manager at 410-677-4981 or nebirch@salisbury.edu